Job Description

Bestax Chartered Accountants

Customer Service Representative - Female

Job id: 637087

23 Aug 2026

Job Location

Dubai, United Arab Emirates

Experience

1 to 2 years

Qualification Level

Graduate

Job Function

Customer Service / Telecalling

Skillset

customer service experience

Preferred Jobseekers

Jobseekers from any country

Customer Service Representative - Female

Job Location : Dubai, UAE

Key Responsibilities:

• Convert leads generated through various marketing platforms into realized business.
• Conduct meetings with potential clients to develop an understanding of their businesses and consult them through the entire process of setting up a business in the UAE.
• Understand and educate clients on Bestax’s product offerings and local laws related to different business setup processes.
• Present recommendations to clients regarding the business opportunities and advantages of starting a business in different zones in the UAE.
• Carry out research to understand the nature of the business the client intends to start and its implications in different zones in the UAE.
• Liaise with internal teams to keep the client informed on progress and ensure proper communication.
• Liaise with licensing authorities to ensure seamless company setup.
• Coordinate with bankers for the opening of bank accounts and other related services.
• Prepare and present sales reports to management.
• Ensure that accurate documentation is submitted in a timely manner.
• Attend networking events, manage partner relationships, and share insights with the marketing team.
• Upsell and cross-sell to deliver added value to clients and promote products and services.

Requirements :

• Minimum of 1-2 year of experience with sales acumen, and business development.
• Proactive, confident, quick-thinking, and a go-getter with a track record of generating business.
• Presentable with excellent communication, negotiation, and relationship-building skills.
• Proficiency in English; knowledge of additional languages are a plus.
• High attention to detail and ability to manage documents and databases.
• Integrity, dependability, accountability, and work ethic.

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