Customer Service Representative
🔹 Receiving customer inquiries and requests and dealing with them professionally.
🔹 Follow up on requests and feedback and ensure they are processed in a timely manner.
🔹 Coordinate with the concerned departments to solve problems and improve the customer experience.
🔹 Updating customer data and documenting orders and feedback.
🔹 Maintaining a high level of quality and speed of service.
🌟 General Requirements
🔹 Holds a diploma in a related discipline.
🔹 No prior experience is required, making opportunities suitable for recent graduates.
🔹 Proficiency in Google Workspace.
🔹 Proficiency in using Microsoft Excel and handling data and tables.
🔹 Excellent communication and professional skills.
🔹 A high level of precision, organization and attention to detail.
🔹 Speed of learning and ability to acquire new skills.
🔹 Responsibility and the ability to organize priorities and follow up on tasks until they are completed.